Michelle Lockhart
About Michelle Lockhart
Michelle Lockhart serves as the Vice President of Carrier & Partner Relations at Businessolver, a position she has held since 2017. With extensive experience in vendor management and product development, she previously worked at Mercer in various leadership roles for over a decade.
Current Role at Businessolver
Michelle Lockhart serves as the Vice President of Carrier & Partner Relations at Businessolver, a position she has held since 2017. In this role, she focuses on building and maintaining relationships with carriers and partners, ensuring that Businessolver delivers effective solutions to its clients. Her experience in the industry spans several years, contributing to her expertise in managing complex vendor relationships.
Previous Experience at Mercer
Prior to her current role, Lockhart worked at Mercer for over a decade in various capacities. She served as Principal in Vendor Management and Carrier Relations from 2013 to 2017, and as Principal, Senior Product Manager for Voluntary Benefits from 2011 to 2013. Her tenure at Mercer included roles in business development and vendor management, where she developed strategies to enhance service delivery and client satisfaction.
Early Career at McLeodUSA
Lockhart began her career at McLeodUSA, where she held several positions from 1994 to 2005. She started as an Account Executive and later transitioned into roles such as Human Resource Generalist and Sales Trainer II. During her time there, she initiated an Account Management training program that significantly improved customer retention and contributed to revenue growth.
Education and Academic Background
Lockhart earned her Bachelor of Arts degree in Marketing from the University of Northern Iowa, where she studied from 1989 to 1992. This educational background provided her with foundational knowledge in marketing principles, which she has applied throughout her career in various leadership roles.
Awards and Recognitions
Throughout her career, Lockhart has received notable recognition for her contributions to the industry. She was awarded the Health and Benefits Innovation Award from Mercer Administration in 2008, highlighting her commitment to innovation in health and benefits management. Additionally, she was part of the Executive Club at McLeodUSA for outstanding performance in 1998.