Monica Hinchey
About Monica Hinchey
Monica Hinchey serves as the VP and National Practice Leader for Channel Partners at Businessolver. With extensive experience in client services and a focus on client satisfaction, she has held various leadership roles in the industry, including positions at benefitexpress and Businessolver.
Current Role at Businessolver
Monica Hinchey serves as the Vice President, National Practice Leader for Channel Partners at Businessolver. She has held this position since 2022 and operates from the Greater Chicago Area. In her role, she focuses on executive-level client representation, education, marketing, and strategic business innovation. Her efforts aim to enhance client satisfaction and drive growth within the organization.
Previous Experience at Benefitexpress
Monica Hinchey has extensive experience at benefitexpress, where she held multiple roles. She served as Director of Client Services from 2006 to 2010, followed by Vice President of Client Services from 2010 to 2013. During her tenure, she was known for setting aggressive yet realistic goals to meet and exceed expectations. Additionally, she worked as Chief Marketing Officer for Client Engagement and Channel Partnerships from 2013 to 2017, focusing on client needs and service delivery.
Career Background in Education and Enrollment
Monica Hinchey has a background in education and enrollment management. She worked as an Admissions Counselor at Kendall College from 1997 to 2002 and later served as Director of Graduate Enrollment at DePaul University-College of Education from 2002 to 2004. Additionally, she held the position of Dean of Enrollment at Ivy Tech Community College from 2004 to 2006. Her roles in these institutions contributed to her expertise in client engagement and strategic communication.
Education and Academic Qualifications
Monica Hinchey studied at Kendall College, where she earned a Bachelor of Arts degree in Human Services and Psychology. This educational background has provided her with a strong foundation in understanding client needs and employing empathy in service delivery.
Leadership and Strategic Focus
Monica Hinchey is recognized as a thought leader with a strategic focus on client success. She employs a hands-on approach to ensure smooth service delivery and fosters long-lasting client relationships. Her ability to negotiate expectations and address potential project issues has positioned her as a key figure in driving client satisfaction and organizational growth.