Naomi Xiong

Client Operations Lead @ Businessolver

About Naomi Xiong

Naomi Xiong serves as the Client Operations Lead at Businessolver, a position she has held since 2018. She has extensive experience in client services and operations, having worked in various roles across multiple organizations since 2002.

Current Role at Businessolver

Naomi Xiong serves as the Client Operations Lead at Businessolver, a position she has held since 2018. In this role, she is responsible for overseeing client operations and ensuring that client needs are met efficiently. Her tenure at Businessolver has spanned over six years, during which she has contributed to enhancing client satisfaction and operational effectiveness.

Previous Experience in Client Services

Prior to her current role, Naomi Xiong accumulated extensive experience in client services across various organizations. She worked at Providence Technology Solutions as an Implementation Specialist from 2016 to 2018, and at Hub International as a Client Services Analyst from 2015 to 2016. Her background includes roles such as Client Manager at Brms from 2005 to 2010 and Lead Account Manager at Benefitsconnect from 2014 to 2015.

Early Career and Development

Naomi Xiong began her career in the healthcare sector, working as a Credentialing Coordinator at Sutter Health from 2004 to 2005. She then transitioned to various roles, including Implementation Coordinator at Implementation One Services in 2013 and Cobra Administrator at Cobra Plus Administrators, Inc. from 2010 to 2011. Her early career experiences laid a strong foundation for her expertise in client operations and implementation.

Education and Professional Growth

While specific educational details are not provided, Naomi Xiong's professional journey reflects a commitment to continuous growth and development in client operations and management. Her diverse roles across different companies demonstrate her adaptability and proficiency in handling client-related tasks and projects.

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