Nicki Shootman
About Nicki Shootman
Nicki Shootman serves as the Client Operations Lead at Businessolver, where she focuses on providing a high-quality experience for clients. With a strong background in employee benefits design and administration, she has previously held roles at Wellmark and Arthur J. Gallagher & Co.
Work at Businessolver
Nicki Shootman serves as the Client Operations Lead at Businessolver, a position held since 2017. In this role, she focuses on delivering a consistent and high-quality experience for clients. Her responsibilities include collaborating with brokers, health insurance carriers, client administrators, and employees to ensure effective service delivery. Shootman's commitment to inspiring creators aligns with Businessolver's mission, enhancing the overall client experience.
Previous Experience at Wellmark
Prior to her current role, Nicki Shootman worked at Wellmark as a Field Services Representative from 1998 to 2006. During her eight years in this position, she gained valuable experience in the employee benefits sector while operating in the Des Moines, Iowa area. This role contributed to her foundational knowledge in benefits design and administration.
Experience at Arthur J. Gallagher & Co.
Nicki Shootman was employed at Arthur J. Gallagher & Co. as an Employee Benefits Account Manager from 2014 to 2017. In this three-year role based in West Des Moines, she managed client accounts and further developed her expertise in employee benefits. This experience enhanced her skills in client relations and benefits management.
Education and Expertise
Nicki Shootman has been studying at Simpson College since 2002. Her educational background complements her strong expertise in employee benefits design and administration. This combination of education and practical experience positions her as a knowledgeable professional in the field.