Rachel Little
About Rachel Little
Rachel Little is a Client Support Specialist at Businessolver, where she has worked since 2021. She has a background in client management and auditing, with previous roles at Sullivan Promotions and Optum.
Work at Businessolver
Rachel Little has been employed at Businessolver as a Client Support Specialist since 2021. In this role, she is responsible for running full and quick audit reports to ensure the accuracy of member records and the correct processing of transactions. She regularly evaluates documentation for accuracy and recommends updates to improve processes or eliminate manual tasks. Her work contributes to maintaining high standards of client support and operational efficiency.
Previous Experience at Optum
Prior to her current position, Rachel Little worked at Optum in various roles. She served as an Account Coordinator III from 2017 to 2019 and later as an Account Manager from 2019 to 2021. In these positions, she managed client deliverables, tracked progress using company planning tools, and oversaw the daily file check-in and review process for carrier export, import, and payroll files. She also supported quarterly ACA data review requirements and ensured the annual generation of 1095 documents for clients.
Experience at Sullivan Promotions
Rachel Little began her career at Sullivan Promotions, where she worked as a Receptionist from 2012 to 2014. This role provided her with foundational experience in client interaction and administrative support, contributing to her professional development.
Educational Background
Rachel Little pursued her education at multiple institutions. She studied at Arapahoe Community College, where she achieved a degree in Accounting and Finance from 2020 to 2022. She continued her studies at Western Governors University, earning a bachelor's degree from 2019 to 2023. Additionally, she attended Metropolitan State University of Denver, further enhancing her academic qualifications.