Ricardo Basquez

Senior Client Operations Leader @ Businessolver

About Ricardo Basquez

Ricardo Basquez is a Senior Client Operations Leader at Businessolver, where he has worked since 2017 in Charlotte, North Carolina. He has extensive experience in the human resources industry, having held various roles at notable companies such as Aon Hewitt and Northern Trust.

Work at Businessolver

Ricardo Basquez has served as a Senior Client Operations Leader at Businessolver since 2017. His role involves overseeing client operations and ensuring effective service delivery. He operates from the company's Charlotte, North Carolina office, contributing to the organization's commitment to providing innovative solutions in the human resources sector.

Previous Employment History

Before joining Businessolver, Ricardo Basquez held several positions in the human resources and customer service sectors. He worked at Northern Trust as a Customer Service Manager for one year from 2000 to 2001. He then spent 12 years at Aon Hewitt as a Senior Customer Service Client Manager until 2016. His experience also includes a role as a Team Lead at AXA Assistance from 1994 to 1998, and as a Senior Manager of Payroll Operations at TriNet for one year in 2017.

Education and Expertise

Ricardo Basquez studied at the University of Illinois at Chicago from 1994 to 1997. He has developed expertise in Deferred Compensation, a specialized area within human resources. Additionally, he possesses strong skills in Requirements Analysis, which are essential for understanding and documenting client needs effectively.

Background in Human Resources

Ricardo Basquez has a demonstrated history of working in the human resources industry, indicating a long-term commitment and extensive experience in this field. His career spans various roles that have equipped him with a comprehensive understanding of client operations and customer service within HR.

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