Robert Butler
About Robert Butler
Robert Butler serves as the Client Operations Lead at Businessolver, a position he has held since 2022. He has extensive experience in client services and operations, having worked in various roles across multiple organizations since 2004.
Work at Businessolver
Robert Butler has been serving as the Client Operations Lead at Businessolver since 2022. In this role, he is responsible for overseeing client operations and ensuring effective service delivery. His tenure at Businessolver spans two years, during which he has contributed to enhancing client satisfaction and operational efficiency.
Previous Employment Experience
Before joining Businessolver, Robert Butler held various positions in the customer service and operations sectors. He worked at USAA as a Senior Claims Adjuster/Customer Service from 2004 to 2006. He then transitioned to Wells Fargo as a Loan Quality Assurance specialist from 2006 to 2007. Following that, he served as a Financial Aid Officer II at Kaplan University from 2009 to 2011. His experience also includes roles at Aon Hewitt as a Benefits Operations Administrator and later as a Benefits Operations Manager from 2011 to 2015.
Education and Expertise
Robert Butler earned a Bachelor’s Degree in Business Administration and Management with a specialization in Accounting from Saint Leo University. His educational background provides a solid foundation for his roles in client operations and benefits administration, equipping him with the necessary skills to manage financial and operational tasks effectively.
Career Progression
Robert Butler's career has seen a steady progression through various roles in client service and operations. He worked at PlanSource as an Account Manager from 2017 to 2022, where he managed client accounts and facilitated service delivery. Additionally, he served as a Client Service Manager at Empyrean Benefit Solutions, Inc. from 2015 to 2016, further enhancing his expertise in client relations and operational management.
Diverse Industry Experience
Robert Butler has accumulated diverse experience across multiple industries, including finance, education, and benefits administration. His roles have ranged from a Mortgage Loan Processor at Aerotek to a Member Services Associate at Space Coast Credit Union. This varied background has equipped him with a broad skill set applicable to different operational contexts.