Roger Edwards
About Roger Edwards
Roger Edwards is a Help Desk Technician III currently employed at Businessolver in West Des Moines, Iowa. He has a diverse background in information technology, having worked in various roles including hardware technician, IT instructor, and help desk technician over a career spanning more than 15 years.
Current Role at Businessolver
Roger Edwards has been employed at Businessolver as a Help Desk Technician III since 2021. He operates from West Des Moines, Iowa, and has accumulated three years of experience in this role. His responsibilities likely include providing technical support, troubleshooting issues, and assisting users with various IT-related inquiries.
Previous Experience at MAYTAG CORPORATION
Roger Edwards worked at MAYTAG CORPORATION for one year in 2006 to 2007, serving in two roles: Hardware Technician and Hardware Engineer. His experience in these positions contributed to his technical skills and knowledge in hardware systems.
Experience in Information Technology
Roger has a diverse background in information technology. He worked as an Information Technology Analyst I at Springboard Engineering in 2008 for four months. He also served as a Dell Certified Field Technician and Computer Support Specialist at Qualxserv from 2008 to 2010. Additionally, he spent ten years as a Help Desk Technician III at GDIT from 2010 to 2020.
Educational Background
Roger Edwards studied at Des Moines Area Community College, where he earned an Associate's degree in General Studies. He furthered his education at Western Governors University, obtaining a Bachelor's degree in Information Technology Security. This educational foundation supports his career in IT and technical support.
Teaching Experience at Des Moines Area Community College
Roger served as an Instructor at Des Moines Area Community College from 2001 to 2003 for two years. During this time, he taught IT-related courses, contributing to the education of students in the field of information technology.