Sara Gray
About Sara Gray
Sara Gray is a Client Operations Lead at Businessolver, where she has worked since 2021. She holds a Master's degree in Computer Science from DePaul University and has a background in business administration with a focus on information systems.
Current Role at Businessolver
Sara Gray serves as the Client Operations Lead at Businessolver, a position she has held since 2021. In this role, she is responsible for overseeing client operations and ensuring effective service delivery. Her work is conducted remotely, allowing her to collaborate with teams and clients across various locations.
Previous Experience at Businessolver
Before her current role, Sara Gray held multiple positions at Businessolver. She worked as a System Design Analyst for four months in 2021, and prior to that, she served as an Operations Billing Analyst in the Professional Development Program from 2015 to 2016. Additionally, she was a Configuration Specialist from 2017 to 2021 and a System Relationship Specialist from 2016 to 2017. This extensive experience within the company has provided her with a comprehensive understanding of its operations.
Education and Expertise
Sara Gray holds a Bachelor's Degree in Business Administration and Management with a concentration in Information Systems from Drake University, achieved in 2015. She is also pursuing a Master's degree in Computer Science at DePaul University, which she started in 2020 and is expected to complete in 2022. Her expertise includes SAS platform configuration, which is relevant in the information technology and services sector.
Internship Experience
Sara Gray has gained valuable experience through internships early in her career. She interned at Myriad Advisor Solutions for five months in 2013, and also completed a five-month internship at Aflac in the same year. These roles provided her with foundational skills in client service and operational processes.
Background in Customer Service
Sara Gray has a strong background in customer service, which complements her technical skills in HRIS and IT services. This combination of technical and interpersonal skills enhances her ability to effectively manage client relationships and deliver solutions that meet client needs.