Sara Havens
About Sara Havens
Sara Havens is a Client Operations Lead at Businessolver, where she has worked since 2018. She has a background in client management and benefits operations, with previous roles at Alight Solutions and Aon.
Current Role at Businessolver
Sara Havens serves as the Client Operations Lead at Businessolver, a position she has held since 2018. In this role, she is responsible for overseeing client operations, ensuring that client needs are met efficiently and effectively. Her experience in this position spans six years, during which she has contributed to the company's operational strategies and client relationship management.
Previous Experience at Alight Solutions
Prior to her current role, Sara worked at Alight Solutions as a Client Manager for a period of seven months in 2018. In this capacity, she managed client accounts and facilitated communication between clients and the company, ensuring that client expectations were met.
Professional Background in Benefits Operations
Sara has a diverse background in benefits operations. She worked at Aon in various roles, including Benefits Operations Manager from 2016 to 2017 and Health and Welfare Delivery Specialist from 2015 to 2016. These positions provided her with extensive experience in managing benefits programs and client services.
Educational Background
Sara Havens studied at Trinity Valley Community College, where she earned an Associate of Arts degree from 2011 to 2012. She later attended Stephen F. Austin State University, achieving a Bachelor of Business Administration from 2013 to 2014. Her education has equipped her with foundational knowledge in business principles and operations.
Early Career Experience
Before her roles in benefits operations, Sara worked at Texas Regional Medical Center at Sunnyvale as a Scheduler and Collector from 2011 to 2013. This early career experience in the healthcare sector provided her with skills in scheduling and patient account management.