Tom Schmeling
About Tom Schmeling
Tom Schmeling serves as the Sr. Director of Shared Services at Businessolver, where he has enhanced client experience and manages the profit and loss for the shared services team. He has a background in client operations and leadership roles at Businessolver and Target, and holds a Bachelor of Liberal Arts and Science from Iowa State University.
Work at Businessolver
Tom Schmeling has been serving as the Sr. Director of Shared Services at Businessolver since 2018. In this role, he has implemented a client support model that has significantly enhanced the client experience. He is responsible for managing the profit and loss across the shared services team and analyzes key performance indicators to drive strategic shifts within the team. Prior to his current position, he worked as the Assistant Vice President of Client Services from 2016 to 2018 and as a National Account Executive from 2014 to 2016. His tenure at Businessolver has been marked by a focus on leadership development and operational efficiency.
Previous Experience at Target
Before joining Businessolver, Tom Schmeling held various leadership positions at Target. He served as the Executive Team Leader for Apparel and Accessories and Guest Experience from 2010 to 2012 in Fort Dodge, Iowa. He later transitioned to the role of Executive Team Leader for Salesfloor Operations in Urbandale, Iowa, in 2014 for eight months. Additionally, he worked as the Executive Team Leader for Food from 2012 to 2014, also in Urbandale. His experience at Target provided him with a strong foundation in team leadership and customer service.
Education and Expertise
Tom Schmeling studied at Iowa State University from 2003 to 2008, where he earned a Bachelor of Liberal Arts and Science. His academic focus included Communication, Business Administration, and Professional fields. This educational background has equipped him with the skills necessary for effective leadership and strategic decision-making in his professional roles.
Leadership and Development
In his current role at Businessolver, Tom plays a key role in identifying and developing future leaders within the organization. His commitment to leadership development is evident in his efforts to enhance team performance and foster a culture of growth. By focusing on strategic initiatives and performance analysis, he contributes to the overall success of the shared services team.