Riya Das
About Riya Das
Riya Das is a Senior Key Account Manager at BusinessOnBot, where she has worked since 2022. She has a background in managing key accounts and client relationships, with previous roles at EasyEcom and Furdo.
Work at BusinessOnBot
Riya Das serves as a Senior Key Account Manager at BusinessOnBot, a position she has held since 2022. Based in Bangalore Urban, Karnataka, India, she is responsible for managing key client relationships and addressing their needs. Riya schedules weekly and daily meetings with clients to discuss their pain points and queries. She collaborates closely with the tech and product teams to provide valuable feedback aimed at product improvement. Her role involves handling critical client escalations, ensuring quick responses and long-term solutions, and fostering sustainable relationships with clients.
Previous Experience at EASYECOM
Before joining BusinessOnBot, Riya Das worked at EASYECOM as a Senior Key Account Manager from 2020 to 2021. During her tenure, she gained significant experience by working directly with VPs, COOs, and founders of client companies. Riya was instrumental in resolving technical glitches and integration issues by collaborating with logistics aggregators. Her responsibilities included assisting clients with integration procedures for major e-commerce platforms such as Amazon, Flipkart, and Myntra.
Experience at Furdo
Riya Das began her career at Furdo, where she worked as a Key Account Manager from 2019 to 2020. In this role, she developed skills in managing client accounts and addressing their specific needs. Her experience at Furdo laid the foundation for her subsequent roles in key account management, enhancing her ability to build and maintain client relationships.
Education and Expertise
Riya Das studied at Lady Brabourne College, where she developed a strong educational background that supports her career in account management. Known for her quick learning abilities, Riya has demonstrated a capacity to grasp new domains swiftly, which has contributed to her effectiveness in her roles across various organizations.
Background
Riya Das has accumulated nearly four years of experience in key account management roles across different companies. Her career has been characterized by her ability to establish and maintain long-term client relationships and her expertise in handling client escalations. Riya's work has involved significant interaction with high-level executives and has included a focus on improving product functionalities through client feedback.