Thupakula Gouthami
About Thupakula Gouthami
Thupakula Gouthami is a Customer Success professional with a Bachelor of Technology in Chemical Engineering from the Indian Institute of Technology, Madras. She has a strong interest in UI/UX and user experience, and currently works at BusinessOnBot in Bangalore, focusing on enhancing product usability and customer engagement.
Work at BusinessOnBot
Thupakula Gouthami has been employed at BusinessOnBot in the role of Customer Success since 2022. In this position, she focuses on enhancing customer engagement and satisfaction, utilizing her skills to address user needs effectively. Her work involves identifying user pain points and implementing solutions that improve product usability.
Education and Expertise
Thupakula Gouthami earned her Bachelor of Technology (BTech) in Chemical Engineering from the Indian Institute of Technology, Madras, where she studied from 2013 to 2018. Prior to this, she completed her higher secondary education at Narayana Junior College from 2010 to 2012 and attended Jawahar Navodaya Vidyalaya for her high school education from 2005 to 2010. Her educational background provides a strong foundation for her technical skills in HTML, CSS, and JavaScript.
Background
Thupakula Gouthami has a diverse educational background, starting from her high school education at Jawahar Navodaya Vidyalaya, followed by her higher secondary studies at Narayana Junior College. She completed her Bachelor of Technology in Chemical Engineering at the Indian Institute of Technology, Madras. Additionally, she gained practical experience as a Summer Intern at VISAKHAPATNAM STEEL PLANT in 2016.
Skills and Interests
Thupakula Gouthami possesses skills in web development, specifically in HTML, CSS, and JavaScript. She has a strong interest in UI/UX design, growth strategies, and user experience, which informs her approach to product management. Her knowledge in sales and digital marketing enhances her understanding of market dynamics and customer acquisition, supporting her role in customer success.