Heather D.
About Heather D.
Heather D. serves as the Senior Director of Customer Success at BusPatrol, where she has worked since 2023. She holds a Bachelor's degree in Government and International Politics from George Mason University and a Certificate in Business Law from Cornell Law School.
Current Role at BusPatrol
Heather D. serves as the Senior Director of Customer Success at BusPatrol, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her leadership is instrumental in driving customer engagement and retention strategies.
Previous Experience at BusPatrol
Prior to her current role, Heather D. worked at BusPatrol as the Director of Enterprise Services from 2021 to 2023. In this capacity, she managed enterprise-level client relationships and contributed to the development of service offerings tailored to meet customer needs.
Career at Northwest Federal Credit Union
Heather D. has extensive experience in the financial sector, having worked at Northwest Federal Credit Union for 12 years. She began her tenure as Senior Branch Manager from 2005 to 2017, where she oversaw branch operations. She then served as Assistant Vice President of Card Operations from 2017 to 2021, focusing on card services and operational efficiency.
Involvement with Greater Warrenton Chamber of Commerce
Heather D. contributed to the Greater Warrenton Chamber of Commerce as the Director of Membership Development from 2014 to 2015. She was responsible for membership growth and engagement. Additionally, she served on the Board of Directors as Secretary and was an Executive Committee Member during the same period.
Education and Professional Development
Heather D. holds a Bachelor's degree in Government and International Politics from George Mason University. She has also completed a Certificate in Business Law from Cornell Law School, enhancing her expertise in legal and regulatory matters relevant to her career.