Jack Joseph
About Jack Joseph
Jack Joseph is an IT Manager at Butterfly Network, Inc. and the owner of Simpatico Solutions, LLC, with a diverse background in both startup and corporate environments.
Current Roles at Butterfly Network, Inc. and Simpatico Solutions, LLC
Jack Joseph currently serves as the IT Manager at Butterfly Network, Inc. In this role, he oversees the organization's IT infrastructure and ensures the smooth operation of various technology systems. Concurrently, Jack is the Owner of Simpatico Solutions, LLC, a consultancy based in Connecticut, United States. At Simpatico Solutions, he provides expert IT solutions and support to a variety of clients, leveraging his extensive experience in information technology.
Previous Experience at Butterfly Network, Inc.
Jack Joseph has held multiple positions at Butterfly Network, Inc. Before becoming the IT Manager, he served as a Senior Information Technology Engineer for 5 months from 2020 to 2021. Prior to that, he was an Information Technology Engineer for one year from 2019 to 2020. These roles involved managing and troubleshooting IT infrastructure, ensuring system efficiency, and driving technological innovation within the company.
Long-Term Experience at Bridgewater Associates
Jack Joseph spent a significant portion of his career at Bridgewater Associates in various technical roles from 2011 to 2019. His positions included Endpoint Incident and Problem Management Specialist, Service Desk Support Associate Lead, C Level Executive Support Associate, Desktop Incident Diagnosis and Remediation Associate, and Service Desk Senior Support Associate. Throughout these roles, he managed IT incidents, provided executive-level support, and led service desk operations in Westport, Connecticut. This period cultivated a deep understanding of corporate IT environments and incident management protocols.
Early Career at Synergy Corporate Technologies and SourceMed
Before joining Bridgewater Associates, Jack Joseph worked at Synergy Corporate Technologies as a Level III Technical Services Representative from 2007 to 2011. This role involved providing advanced technical support and troubleshooting. Previously, he served at SourceMed as a Level III Software Support Specialist / ECS Support-Development Specialist from 2005 to 2007 in Wallingford, Connecticut. These positions helped Jack build a solid foundation in technical support and software development support.
Educational Background and Core Competencies
Jack Joseph holds a Bachelor of Science degree in Computer Information Systems from Southern Connecticut State University, where he studied from 2000 to 2004. His academic background provided a strong foundation in computer systems and information technology. Jack's career showcases his proficiency in both startup and corporate settings, with a focus on flexible thinking, collaboration, and impactful IT solutions. His diverse experience helps him navigate the agility of startups and the structured environment of large corporations.