Kat Panchal
About Kat Panchal
Kat Panchal is a Support Specialist II at Butterfly Network, Inc. with a background in customer support and a degree in Speech-Language Pathology from Temple University.
Current Position at Butterfly Network, Inc.
Kat Panchal currently holds the position of Support Specialist II at Butterfly Network, Inc. In her role, she focuses on providing customer and technical support within the medical device industry. She has made significant contributions to the company's support team, leveraging her extensive experience in customer service.
Career Progression at Butterfly Network, Inc.
Kat Panchal began her journey with Butterfly Network, Inc. in 2020 as a Customer Support Specialist in Philadelphia, Pennsylvania. She quickly advanced to the role of Support Specialist I in New York, New York, where she served from 2021 to 2022. Her consistent performance and expertise led to her current role as Support Specialist II.
Experience as a Flight Attendant
Before transitioning into the medical device industry, Kat Panchal worked as a Flight Attendant at American Airlines. From 2014 to 2021, she was based in Philadelphia, PA, where she developed strong skills in customer service and crisis management. Her experience in aviation laid the foundation for her success in customer support roles.
Educational Background at Temple University
Kat Panchal holds a Bachelor of Arts in Speech-Language Pathology/Pathologist from Temple University. Her academic background in this specialized field has equipped her with valuable communication skills and an understanding of healthcare dynamics, which she applies in her current role.
Customer Support Expertise in Medical Device Industry
Kat Panchal has a solid background in customer support, particularly within the medical device industry. Her empathetic approach and passion for helping others have defined her professional methodology. Her tenure at Butterfly Network, Inc. highlights her ability to handle complex support queries and improve customer satisfaction.