Latasha Munnings
About Latasha Munnings
Latasha Munnings is a Customer Support Specialist at Butterfly Network, Inc. with over a decade of experience in customer service across various industries.
Title and Current Position
Latasha Munnings currently holds the position of Customer Support Specialist at Butterfly Network, Inc. in Tallahassee, Florida, United States. In this role, she leverages her extensive background in customer service to ensure client satisfaction and operational efficiency.
Previous Experience at Butterfly Network, Inc.
Before transitioning to her current role, Latasha Munnings worked as a Client Support Analyst at Butterfly Network, Inc. from 2021 to 2023. Her responsibilities included addressing client inquiries and collaborating with software development teams to report errors and assist in deploying release fixes.
Experience at Uber
Latasha Munnings has significant experience with Uber, having served as a Greenlight Expert II from 2016 to 2020 in the Miami/Fort Lauderdale Area and as a Community Support Representative from 2014 to 2015 in a remote capacity. Her roles involved customer interaction and support, contributing to Uber's operational efficiency and customer satisfaction.
Roles at Apple
At Apple, Latasha Munnings worked as a Social Response Advisor from 2015 to 2017, handling inquiries and resolving customer issues through social media channels. She also served as a Technical Support Chat Advisor from 2013 to 2017, providing remote technical assistance to Apple customers.
Educational Background
Latasha Munnings earned a Bachelor of Applied Science (B.A.Sc.) in Criminal Justice and Corrections from Kaplan University, where she studied from 2013 to 2017. She also holds a High School Diploma from Norland High School, where she completed her studies in General Education from 2004 to 2006.