Max Esparza
About Max Esparza
Max Esparza is a Sales Operations Analyst at Butterfly Network, Inc. in New York, with a background in customer relationship management, healthcare quality, and fine arts.
Current Role at Butterfly Network, Inc.
Max Esparza currently works as a Sales Operations Analyst at Butterfly Network, Inc. in New York, New York, United States. His role involves leveraging his skills in customer relationship management and hospitality to streamline sales processes and improve operational efficiency. His work contributes to the company's broader goal of innovative healthcare solutions through technology.
Previous Experience at Butterfly Network, Inc.
Before his current role, Max Esparza held several positions at Butterfly Network, Inc. He worked as a Technical Support Specialist from 2021 to 2022, providing critical support and troubleshooting services. Earlier, he served as a Support Specialist (Contractor) from 2020 to 2021, working remotely to address customer inquiries and technical issues. His tenure at Butterfly Network has equipped him with extensive experience in customer service and technical support.
Roles at Brigit and Apple Inc.
Max Esparza was a Customer Experience Manager at Brigit from 2019 to 2020 in the Greater New York City Area. In this role, he focused on enhancing customer engagement and satisfaction. Prior to that, he worked for five years as a Service Specialist at Apple Inc. in Skokie, IL. His responsibilities included customer service, technical support, and retail operations, providing him with a solid foundation in consumer goods and services.
Educational Background
Max Esparza studied Fine Art and Humanities at the University of Illinois Chicago, where he earned a BFA from 2009 to 2013. His education has honed his creative skills and critical thinking abilities, which he applies in his professional roles. His background in fine art and humanities complements his expertise in customer relationship management and technical support.
Skills and Expertise
Max Esparza possesses strong skills in critical thinking, communication, and customer relationship management. He has a professional background in maternal-newborn health, global health delivery, and healthcare quality. His passions include advancing health equity and improving healthcare quality in low-resource settings through innovation, evidence, and technology. He actively manages global health partnerships and oversees project implementation, business development, and strategic partnership acquisition.