Allan Paningbatan
About Allan Paningbatan
Allan Paningbatan is a Customer Success Manager with extensive experience in maintaining professional relationships across various business sectors. He has held multiple roles in customer success and account management, demonstrating strong problem-solving skills and a commitment to delivering exceptional customer experiences.
Current Role at Bynder
Allan Paningbatan serves as a Customer Success Manager at Bynder, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring clients derive maximum value from Bynder's services. His responsibilities include maintaining professional relationships with clients and addressing their needs effectively.
Previous Experience in Customer Success
Prior to his current role, Allan held several positions in customer success and account management. He worked at TripActions as a Senior Customer Success Manager and Manager of Commercial Renewals from 2022 to 2023. He also served as a Customer Success Manager at TripActions from 2018 to 2020, where he developed strong relationships with clients and contributed to customer retention efforts.
Background in Business Development
Allan has a background in business development, having worked as a Business Development Executive at Iron Mountain for seven months in 2017. He also held the position of Enterprise Business Development Representative at ON24 for seven months in the same year. These roles provided him with experience in identifying client needs and developing strategies to meet them.
Education and Expertise
Allan holds a Bachelor’s Degree in Entrepreneurship and General Management from California State University-Sacramento. His educational background complements his professional experience, particularly in customer success and business development, allowing him to apply critical thinking and problem-solving skills effectively.
Career Progression and Achievements
Throughout his career, Allan has progressed through various roles in customer success and account management. He worked at Reputation.com as a Senior Account Manager and later as a Senior Customer Success Manager from 2012 to 2017. His ability to work directly with C-Level and senior management has contributed to his success in meeting corporate goals and delivering exceptional customer experiences.