Andreia Figueiredo (She/Her)
About Andreia Figueiredo (She/Her)
Andreia Figueiredo is a Technical Support Engineer at Bynder in Amsterdam, Netherlands, with a diverse background in publishing, design, and technical support. She has a Master's degree in Publishing Studies and Design, and has worked in various roles including graphic design, technical advising, and owning a bookstore.
Current Role at Bynder
Andreia Figueiredo serves as a Technical Support Engineer at Bynder, a position she has held since 2020. In this role, she utilizes her technical expertise to assist clients with their needs, ensuring effective use of Bynder's digital asset management solutions. Her background in both technical and creative fields allows her to approach problem-solving from multiple perspectives, enhancing her effectiveness in this position.
Previous Experience in Technical Support
Prior to her current role, Andreia worked as a Technical Advisor at Quickbooks Software from 2018 to 2020. She also held a similar position at Randstad from 2017 to 2018. These roles provided her with valuable experience in customer support and technical troubleshooting, contributing to her skill set as a Technical Support Engineer.
Education and Expertise
Andreia holds multiple degrees from Universidade de Aveiro. She earned a Master's in Design, focusing on Design and Visual Communications, from 2008 to 2010, and a Master's in Publishing Studies from 2010 to 2012. Additionally, she completed a Code Cadet program at Academia de Código in 2020, which further enhanced her technical skills. This diverse educational background supports her adaptability in various professional roles.
Background in Publishing and Design
Before transitioning to technical support, Andreia worked in the publishing industry as a Publishing Assistant at Âncora Editora from 2015 to 2016. She also has experience as a Graphic Designer at Tipografia Beira Alta, Lda. in 2007. Her background in publishing and design reflects her creative capabilities and her understanding of visual communication, which she applies in her current technical role.
Entrepreneurial Experience
Andreia has demonstrated entrepreneurial skills by owning a bookstore, showcasing her passion for literature and business acumen. This experience adds to her diverse professional background, illustrating her ability to manage and operate a business while engaging with the literary community.