Anna Coskren
About Anna Coskren
Anna Coskren serves as the Senior Director of Customer Success for the Americas and APAC at Bynder. With a background in applied psychology and business administration, she has held various roles in customer success and sales since 2011.
Work at Bynder
Anna Coskren has been with Bynder since 2015, holding various roles that demonstrate her expertise in customer success. She started as an Enterprise Customer Success Manager and progressed to Director of Customer Success in 2019. In 2023, she was promoted to Senior Director of Customer Success for the Americas and APAC regions. Her tenure at Bynder spans over eight years, during which she has contributed to enhancing customer relationships and driving success across multiple markets.
Education and Expertise
Anna Coskren holds a Bachelor of Arts degree in Applied Psychology and Business Administration from Bryant University. She also studied Psychology at John Cabot University. Her educational background provides a strong foundation for her roles in customer success, where understanding client needs and behaviors is essential. This combination of psychology and business knowledge supports her ability to manage customer relationships effectively.
Background
Before joining Bynder, Anna Coskren worked at EF Education First as an Account Manager from 2012 to 2015. In this role, she focused on managing client accounts and ensuring customer satisfaction. She also spent a year at Experian Data Quality as an Inside Sales Account Manager in the Greater Boston Area from 2011 to 2012. These positions contributed to her development in sales and customer management prior to her current leadership role at Bynder.
Achievements
Throughout her career, Anna Coskren has held significant positions that highlight her capabilities in customer success management. At Bynder, she has advanced from an Enterprise Customer Success Manager to Senior Director, reflecting her growth and impact within the organization. Her experience across different companies and roles has equipped her with the skills necessary to lead customer success initiatives effectively in the Americas and APAC regions.