Anna Hempel
About Anna Hempel
Anna Hempel serves as the Enterprise Customer Onboarding Manager and Team Lead for DACH at Bynder, where she focuses on training and coaching in communication, leadership, and management skills. She has a background in project management and has held various roles in organizations such as ESG Elektroniksystem- und Logistik-GmbH and the Max Planck Institute for Human Cognitive and Brain Sciences.
Work at Bynder
Anna Hempel has been serving as the Enterprise Customer Onboarding Manager & Team Lead DACH at Bynder since 2019. In this role, she is responsible for overseeing customer onboarding processes and leading a team in the DACH region. Her responsibilities include project management activities and the planning and organization of events aimed at enhancing customer experience. She focuses on developing training content that emphasizes aftersales processes, conflict performance, and stress management.
Previous Experience at ESG
Prior to her current position, Anna Hempel worked at ESG Elektroniksystem- und Logistik-GmbH as Freelance Project Support from 2015 to 2016 for eight months. She later joined ESG MOBILITY GmbH as a Project Manager and Process Manager from 2016 to 2019 for three years. In these roles, she contributed to various project management activities and process improvements.
Research Assistant Roles
Anna Hempel has experience as a Research Assistant at the Max Planck Institute for Human Cognitive and Brain Sciences. She held this position from 2011 to 2013 for two years and again in 2015 for eight months. Her work at the institute involved supporting research initiatives in the field of cognitive and brain sciences.
Education and Expertise
Anna Hempel studied at Leipzig University, where she earned a Bachelor of Science (BS) in Psychology from 2009 to 2012 and a Master of Science (MS) in Psychology from 2012 to 2015. Her academic background provides her with a solid foundation in psychological principles, which she applies in her professional roles, particularly in training and coaching.
Training and Coaching Development
In her current role at Bynder, Anna Hempel has developed and presented training and coaching concepts that focus on essential skills such as communication, leadership, teamwork, and various management skills. Her expertise in these areas supports the development of effective onboarding processes and enhances team performance.