Austin Zeliff
About Austin Zeliff
Austin Zeliff is a Customer Onboarding Manager at Bynder, where he has improved the customer onboarding process and implemented collaborative editing features. He holds a Combined Bachelors of Science in Business and Economics from Northeastern University, where he studied Marketing Concentration.
Current Role at Bynder
Austin Zeliff serves as the Customer Onboarding Manager at Bynder since 2021. In this role, he has focused on enhancing the customer onboarding process, which has led to improved efficiency in creative file management for clients. His contributions include the implementation of real-time collaborative editing features, which have significantly improved team coordination and productivity. Austin's work is essential in ensuring that clients can effectively utilize Bynder's digital asset management solutions.
Education and Expertise
Austin studied at Northeastern University from 2013 to 2018, where he achieved a Combined Bachelor of Science in Business and Economics with a concentration in Marketing. This educational background has provided him with a strong foundation in business principles and marketing strategies, which he applies in his current role and previous positions. His academic experience supports his expertise in customer onboarding and digital asset management.
Previous Work Experience
Prior to his current position at Bynder, Austin held several roles that contributed to his professional development. He worked as an Online Learning Facilitator at EF Education First in 2015, where he supported online education initiatives. He also served as a Peer Mentor at Northeastern University in 2018, guiding students in their academic journey. Additionally, he was a Senior Onboarding Manager at Cybba from 2019 to 2021, where he further honed his onboarding skills.
Key Contributions at Bynder
At Bynder, Austin has been instrumental in streamlining the customer onboarding process. He contributed to the development of auto-formatting tools for various channels and file types, which simplified content distribution for users. These initiatives have enhanced the overall user experience and efficiency of Bynder's platform, demonstrating his commitment to improving client interactions with the software.
Professional Development and Early Career
Austin's early career included various roles that shaped his skills in marketing and customer support. He worked as a Growth Marketing Co-op at LevelUp in 2017, where he gained experience in marketing strategies. He also served as a Content Manager at iRobot in 2016, focusing on content creation and management. His diverse experiences have contributed to his comprehensive understanding of customer needs and effective onboarding practices.