Brittany Kelly, MBA
About Brittany Kelly, MBA
Brittany Kelly is a Strategic Accounts Director at Bynder, where she has worked since 2022. She has extensive experience in customer success and account management, having held various roles at Bynder and other organizations in the Greater Boston Area.
Current Role at Bynder
Brittany Kelly serves as the Strategic Accounts Director at Bynder, a position she has held since 2022. In this role, she is responsible for managing key client relationships and driving strategic initiatives to enhance customer satisfaction and retention. Her experience in customer success positions her to effectively address the needs of strategic accounts in Boston, Massachusetts.
Previous Experience at Bynder
Brittany Kelly has a substantial history with Bynder, having worked in various customer success roles. She began as a Customer Success Manager from 2017 to 2018, then progressed to the Enterprise Customer Success Manager from 2018 to 2020. Following this, she served as the Sr. Enterprise Customer Success Manager from 2020 to 2022. Her tenure at Bynder spans five years, during which she developed expertise in managing enterprise-level customer relationships.
Professional Background
Before joining Bynder, Brittany Kelly worked at Beacon Hill Staffing Group as an Account Executive and Technical Recruiter from 2014 to 2015 and 2012 to 2014, respectively. She also gained experience at Forrester, where she held positions as a Program Manager from 2015 to 2016 and as a Sr. Program Manager from 2016 to 2017. These roles contributed to her skill set in account management and program execution.
Education and Qualifications
Brittany Kelly holds a Master of Business Administration with a focus on Global MBA from Southern New Hampshire University, which she completed from 2010 to 2012. She also earned a Bachelor of Applied Science in Psychology from James Madison University, studying from 2006 to 2010. Her educational background supports her strategic and analytical capabilities in her current role.