Chloé Vervialle
About Chloé Vervialle
Chloé Vervialle is a Customer Success Manager at Bynder, where she has worked since 2021 in Amsterdam. She holds a Master of Arts in Translation Studies and has prior experience at Apple and Dell Technologies, focusing on customer success and engagement strategies.
Work at Bynder
Chloé Vervialle has been serving as a Customer Success Manager at Bynder since 2021. Based in Amsterdam, North Holland, she has contributed to the company's operations for three years. In her role, she has played a key part in streamlining file sharing and storage processes, which has led to improved team efficiency. Additionally, she has enhanced customer engagement strategies, focusing on real-time collaborative edits and approvals. Her expertise also includes auto-formatting for various channels and file types, ensuring consistent company messaging.
Education and Expertise
Chloé Vervialle holds a Master of Arts (MA) in Translation Studies, with a focus on French and Spanish, from University College Cork, which she attended from 2013 to 2014. She also completed a Bachelor's degree in Foreign Languages and International Relations at Université François Rabelais de Tours from 2010 to 2012. Additionally, she participated in an Erasmus exchange program at the University of Stirling, studying Translation, Politics, Economics, and History from 2012 to 2013. In 2017, she earned a Diploma in Digital Marketing from Shaw Academy.
Professional Background
Before joining Bynder, Chloé Vervialle gained extensive experience in customer success and account management. She worked at Apple European HQ in Cork, Ireland, where she held several positions, including Maps Data Analyst, AppleCare Advisor, and Social Media & Community Specialist for Beats by Dre & Apple Music. Her tenure at Apple lasted from 2014 to 2017. Following her time at Apple, she served as an Account Manager at Dell Technologies from 2017 to 2020.
Achievements in Customer Engagement
At Bynder, Chloé Vervialle has been instrumental in enhancing customer engagement strategies. Her focus on real-time collaborative edits and approvals has significantly improved interactions with clients. She specializes in auto-formatting for various channels and file types, which ensures that the company maintains consistent messaging across all platforms. These contributions reflect her commitment to optimizing customer success and operational efficiency.