Eric Nelson Ii
About Eric Nelson Ii
Eric Nelson II is a Technical Support Engineer at Bynder, where he has worked since 2020. He has previous experience at Zoox, Apple, and H&M, and holds a Bachelor of Business Administration from California Baptist University.
Work at Bynder
Eric Nelson II has been employed at Bynder as a Technical Support Engineer since 2020. In this role, he provides technical assistance and support to clients, ensuring they effectively utilize Bynder's digital asset management solutions. His experience in this position spans four years, during which he has developed a strong understanding of the company's products and services. Based in the San Francisco Bay Area, he contributes to enhancing customer satisfaction and resolving technical issues.
Previous Experience at Zoox
Before joining Bynder, Eric Nelson II worked at Zoox as an Instructor and Software Operator from 2019 to 2020. His responsibilities included training staff and operating software systems, contributing to the company's operational efficiency. His tenure at Zoox lasted for 11 months, during which he gained valuable experience in the technology sector.
Experience at Apple
Eric Nelson II served as a Technical Specialist at Apple from 2016 to 2018. In this role, he provided technical support and customer service, assisting users with various Apple products and services. His two-year experience at Apple equipped him with skills in troubleshooting and customer interaction, which he later applied in his role at Bynder.
Education and Expertise
Eric Nelson II studied at California Baptist University, where he earned a Bachelor of Business Administration (BBA) in Business Administration and Management from 2013 to 2015. This educational background provided him with foundational knowledge in business principles, which he has applied throughout his career in technical support and customer service roles.
Work History at H&M
Prior to his technical roles, Eric Nelson II worked as a Sales Advisor at H&M for six months in 2015. In this position, he engaged with customers, assisted in sales transactions, and contributed to maintaining store operations. This early experience in retail helped him develop strong communication and interpersonal skills.