Frank Zutphen
About Frank Zutphen
Frank Zutphen is a Customer Success Manager at Bynder, where he has worked since 2021. He has held various technical support roles at Bynder and studied bedrijfskundige informatica at Inholland University of Applied Sciences from 2004 to 2010.
Current Role at Bynder
Frank Zutphen currently serves as a Customer Success Manager at Bynder. He has held this position since 2021, contributing to the company's efforts in enhancing customer satisfaction and ensuring successful product adoption. His role involves working closely with clients to understand their needs and provide tailored solutions that align with Bynder's offerings.
Previous Positions at Bynder
Prior to his current role, Frank Zutphen held several positions at Bynder. He worked as a Technical Support Engineer I from 2020 to 2021, followed by a promotion to Technical Support Engineer II for a brief period in 2021. Additionally, he began his career at Bynder as a Customer Support Agent, where he worked from 2018 to 2020. His diverse experience within the company has equipped him with a comprehensive understanding of customer needs and technical solutions.
Education and Expertise
Frank Zutphen studied at Inholland University of Applied Sciences, where he pursued a degree in bedrijfskundige informatica from 2004 to 2010. This educational background provided him with a solid foundation in business information systems, which he applies in his current role to enhance customer success strategies and technical support.
Work Experience Timeline
Frank Zutphen's career at Bynder spans several years, beginning as a Customer Support Agent from 2018 to 2020. He then transitioned to Technical Support Engineer I, serving from 2020 to 2021, before briefly taking on the role of Technical Support Engineer II in 2021. Since then, he has been working as a Customer Success Manager, accumulating valuable experience in customer relations and technical support.