Jesse Farmer
About Jesse Farmer
Jesse Farmer is a Technical Support Engineer I at Bynder, specializing in resolving technical software issues for enterprise clients. He holds degrees in Marketing Research and International Economics and has experience in technical support roles at various organizations, including Apple and JRNI.
Work at Bynder
Jesse Farmer has been employed at Bynder as a Technical Support Engineer I since 2021. In this role, he focuses on resolving technical software issues for enterprise clients. His responsibilities include utilizing various tools such as Paw, Postman, Kibana, and Sentry to address API and integration challenges. Farmer's experience in technical support enables him to effectively assist clients in navigating complex software environments.
Education and Expertise
Jesse Farmer has a diverse educational background. He studied Marketing Research at Suffolk University from 2013 to 2018, where he achieved expertise in Marketing Analytics and Global Business. He also attended the University of New Hampshire bootcamp from 2020 to 2021, enhancing his technical skills. Additionally, he studied International Economics at Universidad Complutense de Madrid for 11 months in 2016. This combination of education equips him with a strong foundation in both technical support and business analytics.
Previous Work Experience
Prior to his current role at Bynder, Jesse Farmer held various positions that contributed to his technical support skills. He worked as a Customer Support Technician at JRNI for two months in 2021 in Manchester, New Hampshire. From 2018 to 2020, he served as a Minister at The Boston Church of Christ in the Greater Boston Area. Additionally, he spent four years as a Technical Specialist at Apple from 2017 to 2021 in Nashua, NH, where he gained valuable experience in customer service and technical troubleshooting.
Technical Skills and Tools
Jesse Farmer specializes in resolving technical software issues and utilizes a range of tools to support his work. He is proficient in using Paw, Postman, Kibana, and Sentry to manage API and integration issues. His technical skills are essential for providing effective support to enterprise clients, ensuring that their software operates smoothly and efficiently.