John Echeverria
About John Echeverria
John Echeverria is a Technical Support Engineer at Bynder, specializing in Information Graphics and Data Visualization. He has a background in Cyber Security Analytics from Flatiron School and a Bachelor's degree in Graphic Design from the New York Institute of Technology.
Work at Bynder
John Echeverria has been employed at Bynder as a Technical Support Engineer since 2021. In this role, he utilizes his expertise in client relations to enhance customer satisfaction and support experiences. His responsibilities include providing technical assistance and ensuring that clients receive effective solutions to their inquiries. Echeverria's background in cybersecurity and data visualization supports his ability to address complex technical issues efficiently.
Education and Expertise
John Echeverria studied at the Flatiron School, where he achieved a degree in Cyber Security Analytics. He also holds a Bachelor's degree in Graphic Design from the New York Institute of Technology, which he completed from 2015 to 2019. His educational background equips him with a strong foundation in information graphics and data visualization, skills that he applies in his technical support roles.
Background
Before joining Bynder, John Echeverria worked at Apple for a total of seven years. He served as a Specialist from 2014 to 2018 and later as a Genius Admin from 2018 to 2021 in Long Island, New York. His roles at Apple involved direct customer interaction and technical support, allowing him to develop strong client relations skills and a deep understanding of customer service.
Technical Skills and Specializations
John Echeverria specializes in System and Network Administration with a focus on cybersecurity. His expertise contributes to enterprise security initiatives, ensuring that systems are secure and reliable. Echeverria's skills in information graphics and data visualization further enhance his ability to communicate technical information effectively to clients and stakeholders.