John Schuller
About John Schuller
John Schuller is a Customer Success Manager with extensive experience in digital work management solutions, currently working at Bynder. He has held various roles in customer success and account management across several companies, including Adobe Workfront and PROOFHQ LIMITED, and has worked with numerous high-profile clients.
Current Role at Bynder
John Schuller serves as a Customer Success Manager at Bynder, a position he has held since 2022. In this role, he focuses on helping creative teams achieve measurable results through Digital Work Management Solutions. His responsibilities include acting as a customer advocate and advisor, aligning with executive-level sponsors and stakeholders within client organizations.
Previous Experience in Customer Success
Prior to his current role, Schuller worked at several organizations in customer success positions. He was a Customer Success Manager at PROOFHQ LIMITED from 2011 to 2015 and at iMeet Central from 2007 to 2011. He also served as Director of Customer Success at Master Tour by Eventric for six months in 2020. His extensive experience in customer success has equipped him with the skills to implement and support clients effectively.
Experience in Account Management
John Schuller has a background in account management, having worked as an Account Executive at Federal Network Services from 1999 to 2000 and at Expanets from 2000 to 2001. These roles provided him with foundational skills in managing client relationships and understanding client needs, which he has applied throughout his career.
Expertise in Collaborative Work Management
Schuller specializes in collaborative work management solutions for marketing teams and agencies. His expertise includes implementing solutions for both SMB and enterprise-level clients, such as Amazon, McCann Worldwide, Universal Music Group, AT&T, Traveler’s Insurance, Caesars Entertainment, and Nike. This specialization has allowed him to effectively support diverse client needs.
Career Background in Technology
Before transitioning to customer success roles, John Schuller worked at Intel Corporation as a Lead Manufacturing Technician from 1995 to 1999. This early experience in a technology-focused environment contributed to his understanding of technical processes and client requirements in the tech industry.