Lauren Casnave
About Lauren Casnave
Lauren Casnave is a Senior Manager of Customer Onboarding at Bynder, where she has worked since 2022. She is a Certified Scrum Master with a strong commitment to customer service and expertise in managing projects across various operating systems.
Work at Bynder
Lauren Casnave has held multiple positions at Bynder since 2020. She currently serves as the Senior Manager of Customer Onboarding, a role she has held since 2024. Prior to this, she was the Manager of US Customer Onboarding from 2022 to 2024. Lauren also worked as the Enterprise Customer Onboarding Manager and Project Manager from 2020 to 2022. Her tenure at Bynder highlights her progression within the company and her commitment to enhancing customer experiences.
Education and Expertise
Lauren Casnave earned a Bachelor's degree in Marketing and Communication from California Lutheran University. She is a Certified Scrum Master, which underscores her expertise in managing projects with tight deadlines. Her educational background and certification contribute to her proficiency in project management and customer onboarding.
Background
Before joining Bynder, Lauren Casnave worked at Loot Crate as an Associate Project Manager from 2015 to 2017. She also served as a Marketing Coordinator at Neff Headwear for a brief period in 2014. These roles provided her with foundational experience in project management and marketing, shaping her career trajectory.
Skills and Tools
Lauren Casnave possesses strong communication skills and is adept at planning events and conducting outreach. She is proficient in various tools including Google Analytics, Jira, Salesforce, and Bynder. Her technical skills complement her project management capabilities, enabling her to effectively oversee customer onboarding processes.
Professional Attributes
Lauren is recognized for her commitment to customer service and her positive demeanor. She demonstrates flexibility and adaptability in response to changing workplace priorities. These attributes contribute to her effectiveness in managing customer onboarding and ensuring a positive experience for clients.