Mareike Engel
About Mareike Engel
Mareike Engel is a Customer Onboarding Manager at Bynder, with extensive experience in both B2C and B2B customer management. She has held various roles in customer service and support across multiple companies, including TravelBird and HARMAN International.
Current Role at Bynder
Mareike Engel serves as the Customer Onboarding Manager at Bynder, a company specializing in brand management and digital asset management software. She has held this position since 2021 and is based in Amsterdam, North Holland. In her role, she focuses on ensuring a smooth onboarding process for customers, leveraging her extensive experience in customer management.
Previous Experience in Customer Management
Mareike Engel has a solid background in customer management, having worked in various roles across different companies. She was a Travel Advisor at TravelBird from 2016 to 2018 in the Amsterdam Area, where she developed her skills in B2C customer service. Additionally, she worked as a Customer Service Associate at Ace & Tate and as a Customer Service Agent at Lieferservice.de, further enhancing her expertise in customer relations.
Educational Background
Mareike Engel studied at Saxion University of Applied Sciences, where she earned a degree in Management and Tourism from 2013 to 2017. Prior to that, she completed her Abitur at Abendgymnasium Hansekolleg from 2010 to 2013. Her education has provided her with a strong foundation in management principles and tourism-related practices.
Career Development and Skills
Throughout her career, Mareike Engel has demonstrated a proactive working attitude and strong problem-solving skills. She has expressed a keen interest in broadening her expertise in leadership and mentoring. Her diverse work experience, including roles at HARMAN International and Abbey Tours, has contributed to her comprehensive understanding of both B2C and B2B customer management.
Work History Overview
Mareike Engel's work history includes various positions that have shaped her career in customer service and management. She interned at Abbey Tours in 2015, worked at HARMAN International as a Sales Support Coordinator from 2019 to 2021, and held multiple customer service roles prior to her current position at Bynder. This diverse experience has equipped her with valuable insights into customer needs and service delivery.