Marie Lunney
About Marie Lunney
Marie Lunney is the Director of Scaled Customer Experience at Bynder, where she has worked since 2024. She has extensive experience in customer success and marketing, having held various roles at companies such as WalkMe™, Lexercise, and Top Employers Institute.
Current Role at Bynder
Marie Lunney serves as the Director of Scaled Customer Experience at Bynder, a position she has held since 2024. In this role, she focuses on enhancing customer interactions and optimizing the overall customer experience. Her expertise in customer success strategies is integral to Bynder's mission of delivering exceptional service to its clients.
Previous Experience in Customer Success
Marie Lunney has extensive experience in customer success roles across various organizations. She worked at WalkMe™ in multiple capacities, including Customer Success Manager, Growth Marketing Manager, and Senior Marketing Manager - SaaS. Her tenure at WalkMe™ spanned from 2017 to 2021, during which she developed innovative strategies recognized with multiple awards in customer success. Additionally, she served as Chief Ambassador at CS Angel and held positions at Catalyst Software and Chili Piper, focusing on customer success and digital marketing.
Educational Background
Marie Lunney earned a Bachelor of Science in Business Administration with a focus on Marketing and Entrepreneurship from Elon University. She studied there from 2011 to 2015, gaining foundational knowledge and skills that have contributed to her professional success in marketing and customer experience roles.
Professional Development and Interests
In addition to her professional roles, Marie Lunney actively participates in craft workshops and has recently taken up crew rowing as a beginner. These activities reflect her commitment to personal growth and skill development outside of her career. She also has a passion for attending rock concerts, showcasing her diverse interests beyond the workplace.
Career Timeline
Marie Lunney's career includes a variety of roles in customer success and marketing. She began her professional journey as a Communications and PR Intern at HQ Raleigh in 2014. Over the years, she progressed through positions at Lexercise, WalkMe™, and other companies, ultimately leading to her current role at Bynder. Her career spans significant contributions to customer experience and marketing strategies across multiple industries.