Rachel Jang
About Rachel Jang
Rachel Jang is a Customer Onboarding Manager at Bynder, where she has worked since 2022. She holds a Bachelor of Arts in Sociology from Winthrop University and has previous experience in various roles, including Product Marketing Manager at Equilar and Customer Success Manager at Propel.
Current Role at Bynder
Rachel Jang serves as the Customer Onboarding Manager at Bynder, a position she has held since 2022. In this role, she is responsible for guiding new clients through the onboarding process, ensuring they effectively utilize Bynder's digital asset management solutions. Her focus includes facilitating training sessions and providing support to enhance customer satisfaction and retention.
Professional Experience
Before joining Bynder, Rachel Jang accumulated extensive experience in customer success and product marketing. She worked at Equilar as a Product Marketing Manager for one year in Redwood City, CA, from 2015 to 2016. Following that, she held the position of Customer Success Manager at Propel for two years, from 2016 to 2018, and then served as a Senior Solution Consultant at Propel for four years until 2022.
Educational Background
Rachel Jang studied at Winthrop University, where she earned a Bachelor of Arts (B.A.) degree in Sociology. Her studies spanned from 1994 to 1999, providing her with a strong foundation in understanding social dynamics and human behavior, which she applies in her professional roles.
Previous Employment History
Rachel's career began at the Charlotte Chamber of Commerce, where she worked as an Administrative Assistant from 1999 to 2001. She later transitioned to the fitness industry, serving as a Personal Trainer at Club One in San Francisco, CA, from 2006 to 2010. This diverse background has contributed to her skills in client relations and customer service.