Sebastian Hendrik Schneider
About Sebastian Hendrik Schneider
Sebastian Hendrik Schneider is a Program Manager for Internal Training at Bynder, where he has worked since 2022. He has a diverse background in customer support and training roles across various companies and holds degrees in Hotel Management and International Business.
Current Role as Program Manager Internal Training US
Sebastian Hendrik Schneider currently serves as the Program Manager for Internal Training in the United States at Bynder. He has held this position since 2022, contributing to the development and implementation of training programs aimed at enhancing employee skills and knowledge. His role involves overseeing training initiatives and ensuring that internal training aligns with the company's objectives.
Previous Experience at Bynder
Prior to his current role, Schneider worked at Bynder in various capacities. He served as a Senior Technical Support Lead and Internal Trainer from 2020 to 2022, where he was responsible for providing technical support and training to staff. He also held the position of Customer Support Agent from 2015 to 2018 and progressed to Senior Technical Support Agent from 2018 to 2020. His tenure at Bynder spans multiple roles, showcasing his expertise in customer support and training.
Experience at B+S Card Service GmbH
Before joining Bynder, Schneider worked as an Account Representative in Customer Service for the BeNeLux region at B+S Card Service GmbH from 2012 to 2014. In this role, he was responsible for managing customer inquiries and providing support to clients in the BeNeLux area, contributing to customer satisfaction and service quality.
Educational Background in Hotel Management
Schneider studied Hotel Management at SRH Hotelakademie Dresden from 2007 to 2010, where he achieved a Certified Assistant of Hotel Management. This education provided him with foundational knowledge in hospitality management, which complements his professional experience in customer service and training.
Additional Educational Qualifications
In addition to his studies in Hotel Management, Schneider attended Martin-Behaim-Schule Darmstadt from 2002 to 2004, where he earned an Advanced Technical Certificate in Economics. He also studied International Business & Management Studies at HZ University of Applied Sciences from 2010 to 2012, obtaining a Bachelor's Degree. These educational experiences have equipped him with a diverse skill set applicable to various business environments.