Shannon Sterling
About Shannon Sterling
Shannon Sterling is an Associate Customer Success Manager at Bynder, where she has worked since 2022. She has held various roles in customer service and sales, including positions at The Ritz-Carlton and Crunch Fitness.
Work at Bynder
Shannon Sterling has been employed at Bynder since 2021, initially serving as a Business Development Representative for one year. In 2022, she transitioned to the role of Associate Customer Success Manager, where she has continued to work for two years. Her responsibilities include managing customer relationships and ensuring client satisfaction with Bynder's services.
Previous Experience in Customer Relations
Prior to her current role at Bynder, Shannon held various positions that focused on customer service and sales. She worked at The Ritz-Carlton Hotel Company as a Group Sales Coordinator from 2017 to 2019 and as a Guest Relations Supervisor from 2015 to 2017. These roles allowed her to develop strong skills in client management and sales coordination.
Background in Fitness and Wellness
Shannon's career began in the fitness industry, where she worked as a Certified Personal Trainer at Crunch Fitness from 2014 to 2015. Additionally, she served as a Certified Yoga Instructor at the College of San Mateo from 2013 to 2015. This background in fitness and wellness has contributed to her ability to engage with clients effectively.
Event Management Experience
Shannon gained event management experience as an Event Sales Manager at Pinstripes from 2019 to 2021. In this role, she was responsible for coordinating events and managing client expectations, further enhancing her skills in customer service and sales.
Education and Training
While specific educational details are not provided, Shannon's certifications as a Personal Trainer and Yoga Instructor indicate a foundation in health and wellness education. Her professional journey reflects a commitment to continuous learning and development in customer service and sales roles.