Stephanie Greeley
About Stephanie Greeley
Stephanie Greeley is a Manager of Customer Success at Bynder, where she has worked since 2024. She possesses a diverse skill set in sales and customer success, with a strong background in SaaS and E-Commerce, and has a history of fostering positive team cultures.
Work at Bynder
Stephanie Greeley currently serves as the Manager of Customer Success at Bynder, a position she has held since 2024. Based in Boston, Massachusetts, she has been instrumental in enhancing customer relationships and driving success for clients. Her role involves overseeing customer success initiatives and ensuring that clients achieve their desired outcomes with Bynder's services.
Previous Experience in Customer Success
Prior to her current role, Stephanie Greeley worked at Datadog as the Manager of Commercial Customer Success for North America and Latin America from 2022 to 2024. She also held various positions at Wayfair, including Senior Team Lead, Strategic Account Manager, and Customer Success Manager, from 2015 to 2022. Her extensive experience in customer success has equipped her with skills in managing client relationships and driving satisfaction.
Education and Expertise
Stephanie Greeley has a diverse educational background. She studied at Roger Williams University, where she earned a Bachelor of Arts in Psychology and a Bachelor of Science in Criminology and Justice, both completed from 2009 to 2013. Additionally, she studied International Business at Palazzo Ruccelai from 2011 to 2012. Her academic achievements complement her professional expertise in SaaS, PaaS, and E-Commerce.
Sales and Performance Background
Stephanie Greeley has a proven track record of exceeding sales quotas throughout her career. Her experience spans various sales roles, including Inside Sales, Outside Sales, and Mid-market Enterprise. She has demonstrated strong performance in strategic sales, negotiation, and fostering a positive culture within teams, contributing to her success in customer success management.
Technical Skills and Tools
Stephanie Greeley possesses expertise in a wide range of technical tools essential for customer success and sales. She is proficient in Salesforce, Outreach, JIRA, and Zendesk, among others. Her familiarity with data analysis tools like Looker and Tableau enhances her ability to drive insights and improve customer engagement strategies.