Alessandra Caramigo
About Alessandra Caramigo
Alessandra Caramigo is a seasoned manager with extensive experience in account management and customer relationship management across various industries in Brazil. Currently serving as a Gerente at C6 Bank since 2022, she has held significant roles at organizations such as Banco Safra and WCS - Wireless Comm Solutions.
Current Role at C6 Bank
Alessandra Caramigo has been working at C6 Bank as a Gerente since 2022. In this role, she is responsible for managing client relationships and overseeing various operational aspects of the bank. Her focus includes enhancing customer satisfaction and ensuring the alignment of services with client needs.
Previous Experience in Banking and Sales
Before joining C6 Bank, Alessandra held several managerial positions in the banking and telecommunications sectors. She worked at Banco Safra as Gerente Alta Renda from 2019 to 2022, where she focused on high-net-worth clients. Prior to that, she served as Gerente de contas SR at WCS - Wireless Comm Solutions from 2015 to 2019, and as an Account Manager at GVT from 2011 to 2013.
Educational Background and Qualifications
Alessandra studied at Uninove - Universidade Nove de Julho, where she earned a degree in Marketing e Vendas from 2006 to 2008. She also completed an MBA in Gestão de Vendas at Universidade Paulista from 2012 to 2013. Additionally, she obtained a certification in Assessoria Investimentos from ANBIMA in 2021 and specialized in Mercado Financeiro de Capitais through LIT Onlearning in 2020.
Expertise in Customer Relationship Management
Alessandra has expertise in both B2B and B2C customer relationship management. She focuses on client and employee assistance, ensuring effective communication and support. Her skills include maintaining and expanding client portfolios, customer retention, and minimizing revenue losses.
Skills in Sales and Talent Development
Alessandra is proficient in using costing and pricing systems to create commercial proposals that align with sales targets. She has experience in training and developing talent within sales and telemarketing departments. Her capabilities also include evaluating sales channel performance and developing motivational programs for teams.