Fabio Ferreira
About Fabio Ferreira
Fabio Ferreira is an experienced system analyst with over 15 years in technology and infrastructure, currently working at C6 Bank in São Paulo, Brazil. He has a strong background in customer support for Microsoft products and various systems, having previously worked at Capgemini for 11 years.
Work at C6 Bank
Currently, Fabio Ferreira serves as an Analista de Sistema at C6 Bank, a position he has held since 2022. His role involves providing technical support and solutions within the banking infrastructure. C6 Bank is known for its digital banking services, and Ferreira's expertise contributes to enhancing customer experiences and operational efficiency.
Education and Expertise
Fabio Ferreira has a solid educational background in technology. He studied at E.T.E Professor Aprígio Gonzaga, where he earned a Colegial Técnico in Tecnologia em Engenharia Elétrica e Eletrônica from 1992 to 1996. He furthered his studies at UNINOVE, obtaining a Curso Superior de Tecnologia (CST) in Gestão de Redes e Segurança de Sistemas from 2000 to 2001. His education complements his extensive experience in technology and infrastructure.
Background
With over 15 years of experience in technology and infrastructure, Fabio Ferreira has developed a strong foundation in technical support, particularly for Microsoft products. His career includes roles as both a resident technician and a field technician, where he has worked with various clients, including offices, educational institutions, and multinational companies. This diverse background has equipped him with a broad skill set in supporting hardware, software, and audiovisual systems.
Previous Experience at Capgemini
Prior to his current role, Fabio Ferreira worked at Capgemini as an Analista de operações digitais III from 2010 to 2021. During his 11 years at the company, he focused on digital operations and technical support, contributing to various projects that enhanced operational capabilities. His tenure at Capgemini provided him with valuable experience in the technology sector.
Technical Support Expertise
Fabio Ferreira specializes in customer support for Microsoft systems, point of sale (POS) systems, and retail ERP systems. His technical support experience encompasses both hardware and software, allowing him to assist clients effectively. He has been involved in local and national projects, demonstrating his ability to handle diverse technical challenges in various environments.