Fabio Lopes
About Fabio Lopes
Fabio Lopes is an Analista de Ouvidoria at C6 Bank in São Paulo, Brazil, where he has worked since 2020. He has a background in law and extensive experience in conflict mediation and regulatory compliance within the financial sector.
Work at C6 Bank
Fabio Lopes has been employed at C6 Bank as an Analista de Ouvidoria since 2020. In this role, he has developed and implemented training programs tailored for the Ombudsman and other critical communication channels. He serves as a reference point for teams, enhancing the business experience within the organization. Additionally, he has participated in committees aimed at the continuous improvement of the Ombudsman and regulatory channels, contributing to the bank's operational efficiency.
Previous Experience
Before joining C6 Bank, Fabio Lopes held various positions in the financial and legal sectors. He worked at Wiz Soluções as an Analista Juridico Sênior for 10 months in 2019-2020. Prior to that, he spent four years at Itaú Unibanco, where he served as an Analista Pleno Poder Público and an Analista Pleno de Ouvidoria. His experience also includes a role as an Analista Sênior at Caixa Seguradora and as an Analista Sênior de Ouvidoria at Sem Parar.
Education and Expertise
Fabio Lopes studied at Centro Universitário Anhangüera, where he achieved a specialization in Direito Empresarial in 2012. He also studied at Faculdades Metropolitanas Unidas, obtaining a specialization in Direito Empresarial Contemporâneo in the same year. His expertise includes conflict mediation and the analysis of bidding documents, as well as active participation in bidding processes.
Professional Skills
Fabio Lopes possesses extensive knowledge of financial products and regulatory bodies, including Banco Central, Procon, and Consumidor.gov. His skills in conflict mediation are complemented by his experience in regulatory compliance and customer relations, making him a valuable asset in his current role at C6 Bank.