Felipe Marcondes
About Felipe Marcondes
Felipe Marcondes serves as Gerente de Crédito e Recuperação at C6 Bank in São Paulo, Brazil, where he has worked since 2022. With over 14 years of experience in credit and collections, he has held various operational roles and possesses expertise in digital transformation and customer success management.
Work at C6 Bank
Felipe Marcondes has been serving as Gerente de Crédito e Recuperação at C6 Bank since 2022. In this role, he focuses on credit management and recovery processes. His position involves overseeing risk assessment and operational back-office management, contributing to the bank's overall financial health and customer service.
Previous Experience in Credit and Collections
Before joining C6 Bank, Felipe held several positions in credit and collections. He worked at Localcred as Gerente de operações de cobrança for 9 months in 2018. He then served as Head de Operações at QueroQuitar from 2019 to 2021, and as Head de Operações e Cobrança at BoletoFlex from 2021 to 2022. Additionally, he worked at SISCOM as Gerente de operações de cobrança for 3 months in 2017.
Education and Expertise
Felipe Marcondes has a solid educational background. He earned a Bachelor of Business Administration (B.B.A.) from Faculdade Sumaré between 2008 and 2013. He furthered his education with an MBA in Gerenciamento de Projetos (PMI) from FIAP from 2014 to 2015, and an MBA Executivo em Marketing Digital from Udacity from 2018 to 2019. His studies have equipped him with knowledge in project management and digital marketing.
Digital Transformation and Product Development
Felipe has significant experience in digital transformation and product development. His roles have involved implementing digital initiatives that enhance operational efficiency and customer engagement. He has worked in both B2B and B2C environments, focusing on customer success management to drive business growth.
Career Overview and Skills
With over 14 years of experience, Felipe Marcondes has developed a diverse skill set in operational roles, particularly in credit and collections. His expertise spans risk assessment, operational management, and customer success. This extensive background supports his ability to navigate complex financial environments and contribute to organizational success.