Fellipe Fernandes Cassamassimo
About Fellipe Fernandes Cassamassimo
Fellipe Fernandes Cassamassimo is a Senior Business Analyst specializing in Crédito Consignado at C6 Bank, with extensive experience at Itaú Unibanco in various analytical roles. He holds a Bachelor's degree in Administration and an MBA, and he is recognized for his contributions to customer experience and strategic planning.
Current Role at C6 Bank
Fellipe Fernandes Cassamassimo currently serves as an Analista Sênior de Negócios | Crédito Consignado at C6 Bank. He has held this position since 2020, working in São Paulo, Brasil. In this role, he specializes in strategic planning and the development of Crédito Consignado products, contributing to the bank's offerings in this sector.
Previous Experience at Itaú Unibanco
Fellipe has extensive experience at Itaú Unibanco, where he worked in various roles from 2010 to 2020. His positions included Analista Sênior de Customer Experience, Analista Sênior de Desenvolvimento de Produtos, and Analista Sênior de Cartões. He also served as an Analista Júnior de Eficiência e Qualidade and held multiple roles in Crédito Consignado, demonstrating a strong background in customer experience and product development.
Educational Background
Fellipe holds a Bacharelado em Administração with a focus on Comércio Exterior from Universidade Presbiteriana Mackenzie, where he studied from 2009 to 2012. He also earned a Master of Business Administration (MBA) in Gestão de Mercados from ESPM Escola Superior de Propaganda e Marketing between 2015 and 2016. Additionally, he completed a Técnico in Economia e Gestão Empresarial at ETEC Professor Basilides de Godoy from 2007 to 2008.
Skills and Expertise
Fellipe possesses a hybrid profile, excelling in both articulation and analytical activities. He is recognized for his ability to create partnerships and work effectively under pressure. His expertise lies in strategic planning and the development of Crédito Consignado products, which he has applied throughout his career in the banking sector.
Contributions to Customer Experience
During his tenure at Itaú Unibanco, Fellipe contributed to a cultural transformation in customer experience. His roles involved enhancing customer interactions and improving service delivery, which played a significant part in the bank's approach to customer satisfaction and engagement.