Gabriel Góes Mamprim
About Gabriel Góes Mamprim
Gabriel Góes Mamprim is a Digital Product Coordinator at C6 Pay, with a background in digital compliance and product ownership at Itaú Unibanco. He holds a Master's degree in Business Innovation and has experience in launching digital banking solutions and enhancing customer interactions.
Work at C6 Bank
Gabriel Góes Mamprim serves as the Digital Product Coordinator for C6 Pay at C6 Bank since 2022. In this role, he has played a significant part in launching the Portal do Cliente, which offers a comprehensive platform for customer account management. He has also led the integration of App and Web Banking solutions, enhancing the digital banking experience for users. Additionally, he coordinated the development and implementation of a ChatBot for C6 Pay, improving customer interaction and support.
Education and Expertise
Gabriel has a diverse educational background. He studied Administração de Empresas at Universidade Presbiteriana Mackenzie, where he earned a Bachelor's degree in Business Administration from 2012 to 2017. He furthered his studies at Insper, achieving a certification in Marketing Analítico in 2019. Gabriel also attended Pontificia Universidad Católica de Chile, where he studied Agile methodologies and obtained a certification in Excelencia en Gestion de Proyectos from 2019 to 2020. Most recently, he completed a Master in Business Innovation at UFSCar - Universidade Federal de São Carlos from 2020 to 2022.
Background in Banking and Digital Compliance
Gabriel has extensive experience in the banking sector, primarily with Itaú Unibanco. He began as an intern in Operational Risk from 2014 to 2016 and progressed to various roles, including Junior Analyst in Digital Compliance, Analyst in Digital Compliance, and Product Owner for Digital Business LatAm. His tenure at Itaú Unibanco lasted from 2014 to 2021, during which he developed skills in digital compliance and product management.
Previous Experience in the Service Industry
Before entering the banking sector, Gabriel worked as a waiter at Outback Steakhouse in Unidade Anália Franco from 2013 to 2014. This experience provided him with foundational skills in customer service, which he later applied in his roles within the banking and digital product sectors.
Role at PayGo Pagamentos
Gabriel briefly worked as a Digital Product Coordinator at PayGo Pagamentos in 2021 for a duration of 4 months. This role contributed to his expertise in digital product management and further solidified his experience in the financial technology sector.