ícaro Cândido
About ícaro Cândido
Ícaro Cândido is an experienced operations assistant at C6 Bank, specializing in account management and fraud investigation. He has a decade of experience in customer service and holds a bachelor's degree in Advertising and Propaganda.
Work at C6 Bank
Currently, ícaro Cândido serves as an Assistente de Operações | Alta Renda at C6 Bank, a position he has held since 2021. In this role, he is responsible for monitoring and managing processes related to account opening, client registration, fraud investigation, and account closure. His work is essential in ensuring the integrity and efficiency of operations within a digital banking environment. He operates from São Paulo, Brazil, contributing to the bank's commitment to providing secure and reliable financial services.
Previous Experience at Concentrix
Before joining C6 Bank, ícaro Cândido worked at Concentrix from 2018 to 2021. He began as an Analista de Atendimento ao Cliente for one year, where he focused on customer service in the São Paulo e Região area. Following this role, he transitioned to an Analista de Qualidade position, which he held for two years. His experience at Concentrix equipped him with skills in customer support and quality assurance, enhancing his capabilities in operational roles.
Career Background in Marketing and Sales
ícaro Cândido has a diverse career background that includes roles in marketing and sales. He worked as an Assistente de Marketing at Omnion Marketing de Relacionamento e CRM for one year in 2014-2015. Following this, he served as a Consultor Comercial at UNICOM SI - Soluções Inteligentes from 2015 to 2018. These positions contributed to his understanding of customer engagement and commercial strategies, broadening his professional expertise.
Education and Expertise
ícaro Cândido holds a Bacharelado in Publicidade e Propaganda from Faculdade das Américas. His educational background provides a foundation in communication and marketing principles. Additionally, he possesses an active CPA-10 certification from Anbima, which demonstrates his knowledge of financial products and services. With 10 years of experience in customer service, commercial support, post-sales, and administrative services, he combines practical experience with formal education.