Katia Guerreiro
About Katia Guerreiro
Katia Guerreiro is a Tech Analyst with extensive experience in electronic trading support and system integration in the financial sector. She has worked at C6 Bank since 2021 and has participated in agile projects at B3, demonstrating strong customer service skills and a commitment to product quality.
Work at C6 Bank
Katia Guerreiro has been employed at C6 Bank as a Tech Analyst since 2021. In this role, she contributes to the bank's technological initiatives and supports various projects aimed at enhancing digital banking services. Her experience in the financial sector and technical expertise enables her to effectively address challenges and implement solutions that improve operational efficiency.
Previous Experience in Financial Technology
Before joining C6 Bank, Katia Guerreiro worked at BLK Sistemas Financeiros as an Analista de suporte eletronic trading from 2020 to 2021. She also held positions at B3 as an Analista de suporte de TI from 2017 to 2019 and at 7COMm as an analista de suporte pleno from 2014 to 2017. Her roles involved providing technical support and ensuring the smooth operation of electronic trading systems.
Education and Expertise
Katia Guerreiro earned her Bacharelado em Administração from UNIESP - União das Instituições Educacionais do Estado de São Paulo, studying from 2013 to 2016. She furthered her education at FIA Business School, where she completed a Pós graduação em Novas Tecnologias, Transformação Digital e Agilidade from 2020 to 2021. Her educational background equips her with a solid foundation in business administration and information technology.
Agile Project Participation
Katia Guerreiro participated in agile projects at B3, specifically IPNV1 and IPNV2. These projects focused on system integration and financial reconciliation, highlighting her ability to work in dynamic environments and contribute to the development of efficient financial systems.
Customer Service Skills
Katia Guerreiro possesses strong skills in customer service excellence, emphasizing product and service quality. Her experience across various roles in the technology and finance sectors has honed her ability to address client needs and enhance user satisfaction.