Leila De Oliveira
About Leila De Oliveira
Leila De Oliveira is an Analista de Ouvidoria at C6 Bank in São Paulo, Brazil, where she has worked since 2021. She previously held the position of Gerente Virtual at Teleperformance from 2019 to 2021 and holds a bachelor's degree in Administration from UNINOVE.
Work at C6 Bank
Leila De Oliveira has been employed at C6 Bank since 2021, serving as an Analista de Ouvidoria. In this role, she is responsible for managing customer feedback and ensuring effective communication between the bank and its clients. Her work contributes to enhancing customer satisfaction and improving service quality within the organization. C6 Bank is known for its innovative banking solutions and customer-centric approach.
Previous Experience at Teleperformance
Before joining C6 Bank, Leila De Oliveira worked at Teleperformance as a Gerente Virtual from 2019 to 2021. In this position, she managed virtual teams and oversaw operations to ensure efficient service delivery. Her experience at Teleperformance provided her with valuable skills in team management and customer service.
Education and Expertise
Leila De Oliveira holds a degree in Bacharelado em Administração from UNINOVE. This educational background has equipped her with knowledge in business administration, which she applies in her current role at C6 Bank. Her academic training supports her expertise in managing customer relations and operational processes.
Professional Background
Leila De Oliveira has built a career in customer service and management. Her roles have included significant responsibilities in overseeing operations and addressing customer needs. With experience in both banking and virtual team management, she brings a diverse skill set to her current position.