Livia Miki
About Livia Miki
Livia Miki is an Analista de CRM at C6 Bank in São Paulo, Brazil, where she has worked since 2022. She previously held internships at Itaú Unibanco and Santander Brasil, focusing on projects, processes, and software engineering.
Work at C6 Bank
Livia Miki has been employed at C6 Bank as an Analista de CRM since 2022. In this role, she focuses on customer relationship management, utilizing data analysis to enhance customer engagement and improve service delivery. Her position is based in São Paulo, Brazil, where she contributes to the bank's strategic initiatives aimed at optimizing customer experiences.
Previous Experience at Itaú Unibanco
Before joining C6 Bank, Livia Miki worked at Itaú Unibanco as an Estagiária de Projetos e Processos. She held this internship position for seven months, from 2021 to 2022, in São Paulo, Brazil. During her time at Itaú Unibanco, she gained valuable insights into project management and process optimization within the banking sector.
Internship at Santander Brasil
Livia Miki also has experience working at Santander Brasil, where she served as an Estagiária em Engenharia de Software. This role lasted for one year, from 2020 to 2021, and was based in São Paulo, Brazil. In this position, she was involved in software engineering projects, contributing to the development and implementation of banking technologies.
Education in Systems Analysis and Development
Livia Miki studied at Universidade Cidade de São Paulo, where she pursued a degree in Análise e Desenvolvimento de Sistemas. She completed her studies in 2022, earning a Tecnólogo degree over a two-year period from 2020 to 2022. Her education provided her with a strong foundation in systems analysis and development, which supports her current role in CRM.