Luiza Pinzan
About Luiza Pinzan
Luiza Pinzan is an operations analyst specializing in continuous improvement at C6 Bank in São Paulo, Brazil. She has a background in marketing and customer experience, having completed her studies in Advertising at Faculdade Cásper Líbero.
Work at C6 Bank
Luiza Pinzan currently holds the position of Analista Jr de Operações I Atendimento - Melhoria Continua at C6 Bank. She began her tenure at the bank in 2022 and has been contributing to operations and continuous improvement initiatives for two years. Prior to her current role, she worked as an Estagiária de Atendimento at C6 Bank from 2021 to 2022, where she gained experience in customer service and operational support.
Education and Expertise
Luiza Pinzan is pursuing a degree in Publicidade e Propaganda at Faculdade Cásper Líbero, where she has been studying since 2019. She is expected to complete her studies in 2023. Additionally, she completed her Ensino Médio at Colégio Salesiano Santa Teresinha from 2017 to 2018. Her educational background provides her with a solid foundation in communication and marketing principles.
Background
Luiza Pinzan began her career in customer service and marketing roles. She worked as an Estagiária de Customer Experience- Atendimento at NovaQuest Contact Center from 2019 to 2020, where she focused on enhancing customer interactions. Following this, she joined Cepêra as an Estagiária de Trade Marketing e Merchandising from 2020 to 2021, gaining valuable experience in trade marketing strategies.
Previous Work Experience
Before her current role at C6 Bank, Luiza Pinzan accumulated experience in various internships. She worked at NovaQuest Contact Center for a year, focusing on customer experience, and then transitioned to Cepêra, where she spent another year in trade marketing and merchandising. These roles have equipped her with skills in customer service and marketing operations.