Melissa Marques
About Melissa Marques
Melissa Marques is an experienced operations analyst currently working at C6 Bank. She has a background in business administration and has held various positions in operations and relationship management across several companies.
Current Role at C6 Bank
Melissa Marques serves as an Analista de Operações Pleno at C6 Bank. She has held this position since 2021, contributing to the bank's operational efficiency and effectiveness. Her role involves analyzing and optimizing operational processes to enhance service delivery.
Previous Experience at Interfile Full Service BPO
Prior to her current role, Melissa Marques worked at Interfile Full Service BPO in various capacities. She began as an Analista Operacional I from 2015 to 2017, then advanced to Analista Operacional III from 2017 to 2018. Additionally, she served as Supervisora de operações for 10 months in 2018 to 2019, overseeing operational teams and processes.
Experience at Banco BMG
Melissa Marques worked at Banco BMG as an Analista de Relacionamento Pleno from 2019 to 2021. In this role, she focused on client relationship management, ensuring customer satisfaction and addressing client needs in the São Paulo region.
Education and Academic Qualifications
Melissa Marques studied Administração e Negócios at UNINTER Centro Universitário Internacional, where she completed a degree in Processos Gerenciais from 2018 to 2020. She furthered her education at Universidade Anhembi Morumbi, achieving an MBA in Controladoria, Auditoria e Compliance from 2020 to 2021.