Rafael Andrade
About Rafael Andrade
Rafael Andrade is an Automation and Control Analyst PL currently employed at C6 Bank in São Paulo, Brasil. He has a diverse background in IT and Salesforce administration, with previous roles at several companies including COSMOTEC INTERNATIONAL and BRQ Digital Solutions.
Current Role at C6 Bank
Rafael Andrade serves as an Automation and Control Analyst PL at C6 Bank since 2023. In this role, he focuses on process automation, utilizing Robotic Process Automation (RPA) to enhance operational efficiency. His work contributes to streamlining workflows and improving service delivery within the organization.
Previous Experience in IT and Automation
Prior to his current position, Rafael Andrade accumulated extensive experience in various roles within the IT sector. He worked at COSMOTEC INTERNATIONAL as an IT Analyst from 2018 to 2021 and held several positions there, including IT Support Assistant PL and IT Support Assistant JR. He also served as an Infrastructure Analyst at Frubana for a brief period in 2021 and as a Salesforce Admin Specialist at Verde AgriTech from 2021 to 2022.
Salesforce Expertise
Rafael Andrade has developed significant expertise in Salesforce through various roles. He worked as a Salesforce Support Analyst PL at both BRQ Digital Solutions and Top Information, gaining experience in CRM systems administration. His background in Salesforce includes supporting users and managing system functionalities to optimize business processes.
Educational Background
Rafael Andrade studied at Universidade Estácio de Sá, where he focused on Tecnologia da Informação and achieved a degree in Gestão da Tecnologia da Informação from 2014 to 2016. Additionally, he has completed training at Trailhead by Salesforce, further enhancing his skills in Salesforce technologies and applications.
Technical Skills and Areas of Expertise
Rafael Andrade possesses a strong background in user support and network infrastructure. His technical skills include experience with CRM, Business Intelligence (BI), Enterprise Resource Planning (ERP), and Enterprise Content Management (ECM) systems administration. This diverse skill set enables him to effectively address various IT challenges and contribute to organizational success.